Privacy Policy Effective Date: August 19, 2026 Company: ISI Coaching LLC Contact: [email protected]
ISI Coaching LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our coaching programs, join our free 4-Day Challenge, or use our services.
1. Information We Collect We collect personal information that you voluntarily provide to us when you sign up for our programs, participate in challenges, or communicate with us. This includes:
Personal & Contact Details: Full name, email address, and phone number.
Health & Fitness Data: Physical measurements, fitness background, health history, goals, and nutrition/dietary information.
Photos & Visual Content: Progress photos or media uploaded for coaching evaluations and check-ins.
Payment Information: Credit card details, billing addresses, and payment history (processed securely through our third-party payment provider).
Automated Data & Cookies: Website usage data, IP addresses, browser types, and standard cookies collected when navigating our website or landing pages.
2. How We Use Your Information We use the information we collect for the following business purposes:
Service Delivery: To deliver personalized fitness coaching, track your progress, conduct check-ins, and administer free challenges (such as our 4-Day Challenge).
Communication & SMS Messaging: To send you onboarding materials, coaching updates, check-in reminders, notifications, and account-related messages via email or SMS text message. Message frequency varies based on your program interaction and participation. Standard message and data rates may apply.
Payment Processing: To process transactions and handle recurring billing or program fees safely.
Marketing: To inform you about upcoming coaching programs, challenges, special offers, and relevant fitness content (you may opt out at any time).
Service Improvement: To analyze website usage, optimize our coaching platforms, and enhance overall user experience.
3. Third-Party Service Providers & Data Sharing We do not sell, rent, or trade your personal information to third parties. We share data only with trusted third-party service providers strictly necessary to operate our business and deliver services to you:
ABC Trainerize: Primary client management and fitness tracking platform.
Stripe: Secure payment processing and billing.
GoHighLevel: Customer relationship management (CRM), website/landing page hosting, automated communications, and marketing pipelines.
CapCut: Video and media editing platform used for coaching content.
Email & Infrastructure Hosting: Platform services used to send transactional emails, onboarding sequences, and program updates.
No mobile information or phone number data will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security & Storage We implement reasonable administrative, technical, and physical security measures to protect your personal information, health data, and photos against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights & Choices Depending on your location, you have rights regarding your personal data:
Access & Correction: You may request access to or updates of the personal data we hold about you.
Data Deletion: You may request that we delete your personal information, subject to certain legal or operational retention requirements.
Marketing & Communications Opt-Out: You can unsubscribe from marketing emails at any time using the link at the bottom of our emails. You can opt out of SMS communications at any time by replying "STOP" to any text message you receive from us or by contacting us directly.
6. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. The updated date at the top of this document indicates when changes were last made.
7. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at: ISI Coaching LLC Email: [email protected]